Forward Design Build Remodel

View Original

Remodeling Costs in Ann Arbor: How to Avoid The Contractor Price Trap

When it comes to home remodeling, nothing sours the experience more than unexpected price increases during construction. These unforeseen costs are often the cause of stress and even legal disputes. The good news is that with some smart adjustments in how you choose your builder or remodeler and structure your agreement, most homeowners can avoid this all-too-common pitfall.

In this blog, we’ll explain how you can steer clear of the "price trap" by understanding different agreement types and spotting red flags that may indicate potential problems down the road during your remodel.

Understanding the Types of Remodeling Agreements

Before diving into how to avoid the price trap, it’s important to understand the three most common types of remodeling agreements:

1. Time and Materials Agreement

In a time and materials agreement, the remodeler charges for the actual time spent on labor and the cost of materials used, plus a markup. While this offers flexibility and transparency, it can lead to unpredictable final costs if not carefully managed. This type of agreement is often best suited for projects where the scope is hard to define upfront.

2. Cost-Plus Agreement

A cost-plus agreement allows the remodeling company to pass along all project costs to the homeowner, plus a fixed percentage or fee as profit. Like time and materials, it provides visibility into costs but often lacks firm boundaries, leading to price escalations that can surprise homeowners.

3. Fixed Price (Lump Sum) Agreement

In a fixed price agreement, the remodeler commits to completing the entire project for a predetermined lump sum. This type of contract offers the most predictability for homeowners, as all costs are locked in from the beginning—though it can be less flexible if unforeseen issues arise.

Each agreement type has its own merits when used appropriately. However, this post isn’t about which type is best. Rather, we’ll focus on how to avoid falling into the trap of escalating costs, regardless of the agreement type.

Unforeseen Conditions: These are areas of the project where there may be an additional cost due to hidden issues that cannot be seen before construction begins. This could include a buried boulder below the soil, rotted wood behind drywall, or faulty electrical systems inside walls. A seasoned remodeler will help set expectations based on the age and condition of your home.

Material Allowances: If you haven’t made all of your selections before signing the agreement, it's important to establish “placeholder selections” with actual costs for materials, rather than just a generic number. This ensures that the budget aligns with your preferred level of quality, avoiding surprise costs down the road when final materials are selected.

Mark, Production Manager, and Jef, President & Creative Director, meeting on site for an interior remodel.

What Is the “Price Trap”?

The "price trap" occurs when a contractor or remodeler offers a free estimate that is typically the lowest you’ll receive. During the sales pitch, the company highlights the benefits of a time and materials or cost-plus agreement, emphasizing that "there are no hidden fees" and "you only pay for what’s done."

The project begins, but as construction progresses, prices start to creep up. Homeowners often feel trapped at this point—and either continue with the rising costs or cut ties with the contractor and be left with an incomplete, chaotic construction site. This scenario plays out far too often, whether intentional or not, and it can leave homeowners frustrated and financially stretched.

In short, the price trap is:

  1. A low initial estimate.

  2. The project starts with an incomplete or undefined scope.

  3. Costs skyrocket during construction.

We like to call this trap "The Cost Creep" or "The Escalation Effect." Both terms capture the essence of how homeowners can feel deceived by a price that was far from realistic from the beginning.

The Psychological Impact of the Price Trap

The emotional toll of falling into the price trap can be profound. Homeowners often don’t want to admit that they’ve been caught in this situation. There’s a reluctance to talk about it publicly because no one wants to feel like they were “taken advantage of” or made a bad decision. The experience can leave people feeling embarrassed or duped, making it difficult to move forward or even share the experience in online reviews.

This is why many contractors or remodelers with a history of price trapping often have suspiciously low numbers of public reviews, even if they’ve completed many projects. In some cases, companies negotiate lower final payments in exchange for the client’s silence—no negative social media posts or reviews in return for a small discount.

At Forward Design Build Remodel, we frequently receive calls from homeowners who find themselves in the middle of a project gone wrong, often as a result of this very situation. Our first advice is always to try and work it out with the remodeler, but sometimes it requires getting an attorney involved.

Material selections for a home remodel.

How to Avoid the Price Trap in Time and Materials or Cost-Plus Agreements

If you’re considering a time and materials or cost-plus agreement, here are a few tips to ensure you avoid the price trap:

  1. Check Their Reviews: Look at reviews on platforms like Google, Facebook, and Houzz. Pay attention to any themes in the comments. Are there consistent complaints about price increases? Is the number of reviews oddly low for a company with years of experience?

  2. Call Their Referrals: Don’t just rely on the contractor’s hand-picked list of questions. Ask probing questions like, “How much did the price escalate during construction?” and “How well was the price increase communicated?”

  3. Speak with Current Clients: Request to speak with clients who are currently working with the contractor. Ask the same questions you would ask referrals, and pay close attention to how the contractor is handling current projects.

  4. Don’t Start Without a Complete Plan: Never begin construction without a full design and a detailed scope of work. Make sure there’s a clear agreement on the price range and project specifications before the first hammer hits the wall.

  5. Ask for Subcontractor Quotes: Ask to see the quotes from subcontractors at the time of agreement signing. Even with a fixed-price agreement, transparency in these numbers will build trust and ensure you understand the costs involved.

  6. Set a “Not to Exceed” Limit: Include a "not to exceed" clause in your time and materials or cost-plus agreement. This provides a ceiling for your costs, ensuring you won’t be hit with surprise overruns.

  7. Require a Change Order Procedure: Make sure the remodeler has a formal change order process. This will protect you from unexpected additions to the scope of work and ensure that you’re informed of any additional costs before they occur.

Carly, Project Designer, in the selections showroom at Forward Design Build Remodel.

How to Avoid the Price Trap in Fixed-Price Agreements

Fixed-price agreements eliminate most of the risk of price trapping, but some homeowners still worry that the contractor may be overcharging. Here’s how to ensure fairness and transparency:

  1. Request a Detailed Breakdown: Ask for a transparent breakdown of the contractor’s internal labor costs, materials, and trade partner estimates. This will help you understand how the final number was reached.

  2. Include a Contingency Budget: For complex projects, include a contingency budget—typically a percentage of the total cost. A reputable contractor will discuss potential risk areas and build this into the contract.

The aspects require additional attention:

  1. Unforeseen Conditions: Ensure that the agreement includes provisions for unforeseen conditions, such as hidden structural or utility issues that can’t be discovered until demolition begins. A reputable remodeler will set expectations regarding potential issues based on the era and condition of your home.

  2. Material Allowances: Ideally, all material selections should be made before signing the agreement. However, if that isn’t possible, make sure the contract uses placeholder selections with actual costs rather than estimates or generic numbers. This will help avoid a mismatch between the final materials and the budget.

  3. Request a Detailed Breakdown: Ask for a transparent breakdown of the contractor’s internal labor costs, materials, and trade partner estimates. This will help you understand how the final number was reached.

  4. Include a Contingency Budget: For complex projects, include a contingency budget—typically a percentage of the total cost. A reputable remodeler will discuss potential risk areas and build this into the contract.

Completed kitchen for a lakehouse remodel and addition.

Conclusion

At Forward Design Build Remodel, our top priority is delivering a seamless remodeling experience. We aim to create a smooth, stress-free journey for our clients, offering transparent pricing and a proven process that integrates design and construction. Our comprehensive approach allows us to guarantee pricing with confidence, ensuring no surprises along the way.

Check out one of our recent 5-star reviews:

“The entire experience with Forward from design, demolition, construction, exterior and interior finishing was beyond expectations. All Forward team members were helpful, dedicated professionals, that were a pleasure to work with. I would highly recommend Forward Design Build Remodel.” - Bob

By following these steps, you can avoid the price trap and ensure that your remodeling project is completed on time, within budget, and to your satisfaction.

For MORE INFORMATION: Visit our Home Page to learn about our complete list of services.